I recently had a flight cancelled by American Airways and stood in a line for 45 minutes to obtain rebooked on An additional flight. I had been stunned to determine which the gate brokers did not Possess a see in the offered USAIR flights.
I wanted to have a second to get in touch with out the excellent buyer service Connie Sanders with your Dallas office gave my wife and I in an incredibly demanding situation. Connie went above and past to make certain we ended up taken care of and her standard of interest to restoring our problems stuffed day was incredible, she single handedly restored my religion with your Firm and she deserves congratulations for your work that she does.
it is actually pitiful to get to report that my quite a few email messages to Buyer Relations have not been answered as of up to now Oct 29, a total deficiency of by far the most elementary courtesy towards an 84 a long time outdated Initially-Class passenger and Repeated Flier….
I flew American airlines for The very first time and it'll be my previous time it was probably the most Awful expertise I had at any time experienced by using a airline. in no way once more you experienced much better Get the act together
The flight crew automatixallu manufactured me Test my bag Despite the fact that thier ended up a number of open up overhead bins. See attached flight facts. It would be wonderful whenever they crew did bot saw it wasnt thier fault and dont blame them.
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If I'm able to try this, why can’t do that? Here’s a recommendation. For the reason that agents cannot see USAIR, why not provide them with access to the net so they can see accessible USAIR flights? There were several USAIR flights that might have taken care of at the least 50 % on the folks who needed to flights.
I've experimented with, devoid of good results to achieve your buyer service Section. I misinterpret the flight time for your personal flight 3530 and wish to vary it. I attempted calling in just 5 minutes of scheduling this flight but have experienced no response. I have not sent this concept prior to
After we ultimately been given an email response from American Airlines, the entire reaction time recommended you read was about one hour. While we waited one hour, we did acquire many responses to our Original dilemma:
She was wonderful and I hope she's within the flight upcoming spet Once i am likely back to St Thomas Many thanks Mike
To whom it might worry. I had been pretty unsatisfied with the customer service that was supplied by on the list of flight attendants. (Flt. no. 408 from DCA to PHX) Pretty Impolite and UNPROFESSIONAL) Definitely not as polite given that the videos that are proven prior to the flight leaves. She must have left her Mindset in your own home for the reason that I was not the only real passenger on this flight that experience her wrath. The flight attendants title is Cher. I used to be traveling in an extremely substantial group on business enterprise and will certainly Assume twice about utilizing your Airways. The direct flight attendant was very apologetic nevertheless This could not have occurred in the first place.
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I booked a visit to Cabo,Mx.with AA holidays.On the returned excursion we had been booked with USAir.the flight was cancelled due to the fact according to the agent there was no plane to fly us back to Monterey.We had to invest